Job description
VACANCY ANNOUNCEMENT @ MZUZU INTERNATIONAL ACADEMY (MIA)
POSITION: ICT AND SYSTEMS DEVELOPMENT OFFICER
Location: Mzuzu (Luwinga)
OVERVIEW
Mzuzu International Academy (MIA), a co-educational IGCSE boarding school offering Primary and Secondary education in Mzuzu, invites applications from suitably qualified and experienced Malawians for the position of ICT and Systems Development Officer
KEY RESPONSIBILITIES
The successful candidate will be responsible for:
1. Managing wired and wireless networks, internet connectivity and network security.
2. Administering Windows and Linux servers, databases, user accounts and backup systems.
3. Implementing cybersecurity measures and ensuring data protection.
4. Designing, developing and maintaining in-house software, including the Student Management System.
5. Supporting school information systems, including admissions, attendance, assessments, timetabling, HR and Finance.
6. Maintaining ICT equipment, software licences and asset registers.
7. Providing technical support to staff and students.
8. Managing institutional email systems, the website, CCTV and related platforms.
9. Managing ICT procurement, vendors, contracts and budgets.
10. Developing ICT policies, training staff and recommending technology improvements.
11. Supervising and mentoring the IT Assistant, ICT interns and external contractors.
QUALIFICATIONS AND EXPERIENCE
- Bachelor's degree or equivalent professional qualification in Information Technology, Computer Science, Information Systems, Network Engineering or a related field.
- Demonstrable experience in ICT systems administration and technical support, including networks, servers and end-user devices.
- Proven experience in software and database development, including web applications, SQL databases and version control tools such as Git.
- Experience supporting Windows and/or Linux environments.
- Good understanding of cybersecurity, backup and data-protection principles.
- Experience in a school or similar institution is an added advantage.
REQUIRED SKILLS AND COMPETENCIES
- Strong troubleshooting, analytical and problem-solving skills.
- Good communication and interpersonal skills.
- Leadership and team-supervision abilities.
- Strong documentation, organisation and record-keeping skills.
- High levels of confidentiality, integrity and customer-service orientation.
- Understanding of safeguarding when managing technology used by children and young people.
HOW TO APPLY
Interested candidates should submit:
1. A cover letter explaining their suitability for the position.
2. A detailed CV with daytime phone numbers and email addresses.
3. Copies of academic and professional certificates.
4. Names and contact details of three referees, including a current or most recent employer.
5. Links to or brief descriptions of systems or applications they have developed. A GitHub or portfolio link is welcome.
Applications should be saved in a ZIP folder and addressed to:
The Head of Operations
Mzuzu International Academy
P.O. Box 20165
Luwinga, Mzuzu 2
Email: recruitment@mzuzuacademy.org
Email Subject: ICT and Systems Development Officer
CLOSING DATE: 20TH NOVEMBER 2026 AT 5:00 PM.
NOTE: Only shortlisted candidates will be contacted. The successful candidate will be subject to reference and background checks, including a police clearance report.